If you are planning to connect Ulyses PMS with your phone system (aka PBX) you need to follow this guide. Here will provide the information needed so you can connect both of them very easily.
We can either connect both through an existing integration such as the Tesipro's PBX Manager integration, OR we can hire a dev team to do that for us. In both cases, the goal is not only charge outgoing calls to the correspondent room folio but also to send orders from the PBX to Ulyses PMS (ie indicate room status). To get this done, we recommend you to read the following common operations
Common operations
Managing extensions
To allocate a charge in a room account we need to know to which extension belongs. On one hand we can get all extensions in each module and also we can add new extensions. Alternatively we can remove existing extensions easily.
Add call charges
Even though it is not very common that guests make calls from their rooms nowadays, when these are made these need to be registered in Ulyses PMS. When this happens the PBX will need to send the calls to Ulyses PMS.
Send orders
As we mentioned before the main goal of PBX nowadays is not managing call charges but allow communication between housekeeping and reception more easily. We can send orders to the PBX