...
We can either connect both through an existing integration such as the Tesipro's PBX Manager integration, OR we can hire a dev team to do that for us. In both cases, the goal is not only adding outgoing calls as charges to the correspondent room account but also to send orders from the PBX to Ulyses PMS (ie indicate room situationstatus). To get this done, we recommend you to read the following common operations
...
As we mentioned before PBX nowadays not only are used to make/receive calls but also to facilitate the communication between different teams. While frontdesk can send orders to housekeeping easily thanks to the module rack and other views, cleaning agents can also change the status and/or situation of rooms by typing specific codes in the PBX. To send orders from the PBX to Ulyses PMS we will use the following endpoint. To get all the orders sent from the PBX to Ulyses PMS we will use the following call.
...