Guest onboarding solutions have become popular lately as they empower guests with functionalities such as checkin online, upgrading services, communication with personnel, door control and many more. To be able to connect these solutions with Ulyses PMS we recommend to follow the operations
Common operations
Filtering reservations
In the following article we will show you how to filter reservations based on multiple methods, from getting reservations or roomstays based on its booking numbers or just by searching during specific dates, or a combination of them. In any case, the most important is to get the information we need in order to perform more actions afterwords.
Sending guest information
Properties need to receive guests personal information in order to complete online checkin. This includes the registration of guest documentation but the information can even be more extensive (ie preferences, comments). To be able to send this information to Ulyses PMS we will utilize the following operation
Get all available rooms
If the service allows users to select the room where they want to be allocated we should ask Ulyses PMS what rooms are available and matches the room type contracted.
Add extra services
If the service allows users to add more services on the account we will first need to request the list of services available and then add the charge in the corresponding account.