Guest onboarding solutions have become popular lately as they empower guests with functionalities such as checkin online, upgrading their accommodation prior the arrival, foster communication with personnel, door control, CRMs and many more. To be able to connect these solutions with Ulyses PMS we recommend to read the following operations
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Properties need to receive guests personal information in order to complete their registration. This basically includes the registration of guest documentation but the information can even be more extensive (ie preferences, comments). To be able to send the information of a room with all its guests to Ulyses PMS we will use the following operation. As opposite, if we need to update the data of a single guest in a room stay we can use the following endpoint. The latter will be used when third parties need to update a guest profile in Ulyses PMS gradually. In other words, if a reservation has 1 room and 4 guests, the likelihood of receiving the information of each guest sequentially is higher. In this case, we may want to use the second endpoint mentioned.
Adding and updating profiles (companies and customers)
Ulyses Cloud know profiles as companies, agencies and customers that have been hosted in our property in the past. It will be possible to create new customers in Ulyses Cloud just by using the following endpoint or new companies by the following endpoint. However, if we new to update companies we will use the following endpoint. If we need to sync the information of any of these between 2 different platforms (ie Ulyses Cloud and a CRM) we recommend to follow our events guidelines as we may need to perform an initial data load from Ulyses Cloud and getting the list of changes afterwards.
Allocating room
Ulyses Connections lets end-users to choose the room where they wish to be allocated. To do that we will need to use the following endpoint. However, firstly we will need to get the list of rooms available.
Change room status
Ulyses Connections allows our partners to change the status of rooms. Even though this is not an operation that need to be triggered by end users, we may need to use it in some casesCloud's rooms can be formed from 1 to N spaces. The status of a room will be the sum of the statuses of all the spaces, taking into account that if a room has more than a space and one of them is dirty, the whole room will be marked as dirty. If you want to know the status of an specific room we recommend you to follow Ulyses Cloud events guidelines so you do not need to be requesting the status periodically. To update status of a room we will recommend you to use the following endpoint thought.
Add extra services
Ulyses Connections allow us to to add services to specific roomstays easily. However, we will need to get the list of services available first.
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- Get the reservation roomstay pending amount through the following endpoint
- Pay the amount that is pending through the following endpoint
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